To support Amazon’s community initiatives and their commitment to operating a sustainable business, they identified an opportunity to adjust their logistics network to automatically donate eligible overstock and returned products from, instead of sending these items to be recycled or to landfills. These efforts have given hundreds of thousands of communities, families, and people in the United States, United Kingdom, Germany, Italy, France, Poland, and Czech Republic millions of critical items.

Combining the donations programs and a desire to provide the same solution to sellers using Fulfillment by Amazon (FBA), the company launched the FBA Donations program last fall, to help bring even more items to those in need and minimize waste. FBA Donations is an easy, automatic way for sellers using FBA to donate their overstock or returned items. The entire process is “hands off” for sellers—from coordination to delivery. Amazon uses its supply chain and operational expertise to ensure the right items get to the right charity partners to help more people and give more products a second life.

Since its launch, FBA Donations has provided more than 20 million products from sellers using FBA to charitable organizations around the world. Donated items have included household appliances, tools, school supplies, children’s items, clothing, and more. They’ve helped support people that have been impacted by COVID-19, have special needs or disabilities, are seniors, veterans, immigrants, or in a low-income household.

In the United States their charity partner is Good360—a nonprofit that works with retailers and consumer goods companies to source products, and then distributes them through a network of nonprofits to reach people in need. We are one of their biggest suppliers of donations helping to bring critical items to low-income households, foster families, individuals with special needs or disabilities, seniors, veterans, immigrants, and more.